EU - Right of Withdrawal - Test
Your Right of Withdrawal
If you're shopping from the EU, you have the right to withdraw from your order within 14 days of your order being delivered to you, or your order being made available for collection, without giving a reason.
You must then return your order to Boden within 14 days of completing the withdrawal process, by following the usual returns process. For more information on our returns policy, please visit the Returns & Refunds section of our Terms & Conditions and our Returns Help Page.
You can still cancel your order in accordance with the timeframes set out in our Help Pages, or you can return part or all of your order under our returns policy within 28 days of your order being delivered to you or made available for collection. For more information, please visit the Returns & Refunds section of our Terms & Conditions.
You can withdraw from your Boden order in one of the following ways:
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Visit My Account or our Returns Portal and follow the instructions to create a return.
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Click here to exercise your right of withdrawal by email – This will open a pre-populated email for you to complete and send to us. Once we receive your request, we'll acknowledge receipt by email.
- Contact Customer Services.
Once we receive your withdrawal request, we'll acknowledge receipt by email.
Your right of withdrawal is in addition to Boden's returns policy and does not affect your statutory rights. For more information on our returns policy and your statutory rights, please visit our Terms & Conditions and Returns Help Page.
For more information on how we process your personal data, please see our Privacy Notice.